Terms and Conditions

Stm88 Platform Terms and Conditions of Use

This document outlines the rules, rights, and responsibilities binding all users of the STM88 platform. Please read carefully before registering or using any of our services.

Updated: 1 January 2026
Bahasa Melayu (Malaysia)
Licensed Platform
Core Principles

Core Terms That Protect You and the Platform

Stm88 Terms and Conditions are built on the principles of fairness, transparency, and mutual protection between the platform and its players.

Member Eligibility

Only players aged 18 and above are permitted to register and use the STM88 platform. Each account must represent a real individual, and all information provided must be accurate and verifiable.

Valid Transactions

All deposits and withdrawals must be made through a valid payment method registered in the player's name. stm88 does not accept third-party payments and reserves the right to reject suspicious transactions.

Clear Bonus Terms

Every bonus and promotion has clearly defined wagering requirements. Players are responsible for understanding these terms before accepting any bonus offer at stm88.

Account Security

Account holders are solely responsible for keeping their password confidential. STM88 will never request your password via email or live chat. Any unauthorised activity must be reported immediately.

Fraud Prevention

Any attempt to manipulate the system, abuse bonuses, use bot software, or engage in unfair collusion will result in immediate account suspension or closure with no right of appeal.

Dispute Resolution

In the event of any dispute, the stm88 support team is ready to assist in resolving it within a reasonable timeframe. stm88's decisions regarding game management and transactions are final.

Important Note: By registering or using the STM88 platform, you agree to be bound by all terms and conditions stated herein. If you do not agree with any part of these terms, please discontinue use of our platform immediately.

1Acceptance and Use of Terms

These Terms and Conditions constitute a legally binding agreement between you ("Player" or "User") and stm88 ("Platform", "we", "us"). This document governs your use of the website stm88.pro and all services, games, promotions, and features available on it.

By accessing, registering, or using any part of the STM88 platform, you confirm that you have read, understood, and fully agree to these Terms and Conditions. This agreement takes effect as soon as you click the "Register" button or access any page under the stm88.pro domain.

These Terms should be read together with Privacy Policy and Responsible Gaming Guide ours, which form part of the overall agreement between you and stm88.

Age Restriction: The stm88 platform is strictly for individuals aged 18 and above. Registration by minors is strictly prohibited and will result in account closure and forfeiture of any balance in the account.

2Account Registration and User Responsibilities

Each individual is only permitted to hold one (1) account at stm88. Multiple account registrations by the same individual — whether using different names, phone numbers, email addresses, or payment methods — are strictly prohibited and may result in the suspension of all associated accounts.

During registration, you are required to provide true, accurate, and complete information, including:

  • Full name as stated in a valid government-issued identification document
  • Valid Malaysian identification number (MyKad) or passport
  • An active mobile number that can be reached
  • An active email address that belongs to you
  • Exact date of birth for age verification

Stm88 reserves the right to conduct identity verification (KYC — Know Your Customer) at any time. You are required to submit supporting documents upon request, including a copy of your ID, bank statement, or other relevant documents. Failure to provide the required documents may result in temporary suspension or account closure.

Password Security: You are solely responsible for maintaining the confidentiality of your account password. STM88 will not be liable for any losses arising from the disclosure of your password to a third party. We strongly recommend enabling two-factor authentication (2FA), available free of charge for all accounts.

3Deposits, Withdrawals and Financial Terms

Stm88 supports a wide range of popular payment methods in Malaysia, including FPX, bank transfer, Touch 'n Go eWallet, GrabPay, and approved cryptocurrencies. All transactions are processed through a payment gateway protected by 256-bit SSL encryption.

Deposit Terms:

  • The minimum deposit is RM 10 per transaction
  • All deposits must be made through a payment method registered in your own name
  • Stm88 does not accept deposits from third parties, including family members
  • Successfully processed deposits are typically credited to your account within 1–10 minutes

Withdrawal Terms:

  • Minimum withdrawal is RM 30 per request
  • Withdrawal requests are processed within 15 minutes to 2 hours on business days
  • Withdrawals can only be made to a bank account or e-wallet registered under the same name as the stm88 account
  • Identity verification may be required before your first withdrawal or for withdrawals exceeding a certain limit
  • Stm88 processes withdrawals 7 days a week, including weekends and public holidays

Note: stm88 reserves the right to hold withdrawals for investigation purposes if suspicious activity is detected or before the KYC process is complete. All decisions regarding withdrawal holds will be communicated to players via email or live chat.

4Bonuses, Promotions and Wagering Requirements

Stm88 offers various bonuses and promotions to new and existing members from time to time. All bonus offers are subject to specific wagering requirements stated in each offer. Players are responsible for reading and understanding these terms before accepting any bonus.

General Bonus Terms:

  • Each bonus may only be claimed once unless otherwise stated
  • Bonuses cannot be directly converted to cash without meeting the wagering requirements
  • Winnings from free spins are subject to separate wagering requirements
  • Stm88 reserves the right to void bonuses if there is evidence of abuse or system manipulation
  • A maximum winnings cap from certain bonuses may apply as stated in the offer terms
  • Unused bonuses will expire automatically after the specified validity period

The stm88 VIP Programme offers more exclusive rewards including weekly cashback, higher deposit limits, and access to special events. VIP players are subject to additional terms stated on the VIP ours.

Strictly Prohibited: Using multiple accounts to claim bonuses, money laundering through repeated deposits and withdrawals without genuine gaming activity, or any form of player collusion to manipulate game outcomes are serious violations that may result in permanent account closure.

5Game Rules and Result Accuracy

All games on the stm88 platform — including Slots, Live Casino, Fish Shooting Games, Bingo, and Sports Betting — operate using an independently audited Random Number Generator (RNG) system to ensure the fairness and impartiality of every game outcome.

Players agree that:

  • The outcome of all games is final and cannot be disputed unless there is clear evidence of a technical error
  • In the event of a technical disruption during gameplay, stm88 reserves the right to declare the round void and refund the wager
  • Any wager accepted after the official close of an event will be automatically voided
  • Minimum and maximum bet limits for each game are as displayed in the game interface
  • The use of automation software, bots, or any unauthorised tools for gameplay is strictly prohibited

For Sports Betting, the odds displayed at the time a bet is accepted are the odds that apply. STM88 reserves the right to void any bet if there is a significant error in the odds caused by a technical or data error.

Fairness Guaranteed: stm88 conducts independent quarterly audits of its RNG systems and game fairness. The Return to Player (RTP) percentage for each game can be found in the respective game information.

6Player Responsibilities and Responsible Gaming

Stm88 is committed to promoting responsible gaming practices. We provide a range of self-control tools accessible directly from your account settings without needing to contact customer support:

  • Daily, weekly, and monthly deposit limits — set the maximum amount you wish to deposit
  • Loss limits — set a maximum loss limit within a defined period
  • Session time limits — set a limit on your gaming session duration
  • Temporary Break — suspend your account for 24 hours, 7 days, or 30 days
  • Self-Exclusion — voluntary account closure for an extended period

Players are solely responsible for their gaming decisions. STM88 encourages players to play within their financial means and to avoid using funds needed for essential expenses such as bills, rent, or food.

If you or someone you care about is showing signs of a gambling problem, please contact our support team or visit the Responsible Gaming to receive appropriate assistance and support resources.

7Account Closure and Suspension

Stm88 reserves the right to suspend or close any player's account without prior notice if:

  • The player breaches any term in this document
  • Suspected or confirmed fraudulent activity, money laundering, or other illegal activities
  • The player provides false or misleading registration information
  • The player uses more than one account
  • The player fails to submit the requested identity verification documents within the specified timeframe
  • A court order or directive from authorities requiring account closure

Players may also voluntarily close their account at any time by contacting the STM88 support team. Any valid remaining balance will be processed for withdrawal once all requirements have been met and any necessary investigations are completed.

In the event of account closure due to a breach of terms, STM88 reserves the right to forfeit any bonus balance and winnings obtained through illegitimate means; however, the player's original deposit funds will be returned upon completion of the investigation, unless they form part of a fraudulent activity.

8Liability Limits and Disclaimers

Stm88 provides its platform and services on an "as-is" basis. While we always strive to ensure the platform runs smoothly and without interruption, we cannot guarantee that the service will always be free from technical errors, disruptions, or downtime.

Stm88 shall not be liable for:

  • Losses arising from internet disruptions on the player's end
  • Losses resulting from unauthorised account access by a third party due to the player's own negligence
  • Transaction processing delays caused by the player's bank or third-party payment providers
  • Any indirect, incidental, or consequential losses that may be experienced by players

STM88's total liability to any player shall not exceed the amount of the most recent deposit made by that player within the 30 days preceding the liability claim.

This liability limitation does not affect user rights under applicable Malaysian consumer laws. Should any conflict arise between these terms and applicable local laws, local laws shall prevail.

9Terms Amendment and Change Notice

Stm88 reserves the right to modify, amend, or update these Terms and Conditions at any time without prior notice. However, we will endeavour to provide reasonable notice to players via:

  • Display of a notice on the platform's home page for at least 7 days before changes take effect
  • Email notification to registered players for material or significant changes
  • Update the "Updated" date at the top of this document

Continued use of the stm88 platform after changes take effect constitutes acceptance of the amended terms. If you do not agree with the changes, you have the right to close your account before the effective date.

Stm88 recommends that players review this Terms and Conditions page regularly to stay informed of the latest rules governing the use of the platform.

10Contact Us and Complaints Resolution

If you have any questions, concerns, or complaints regarding these Terms and Conditions or the use of the stm88 platform, our support team is ready to assist you through various channels:

  • Live Chat: Available 24 hours a day, 7 days a week with an average response time of under 5 minutes
  • Email: [email protected] — response within 24 hours on business days
  • Telegram: Official stm88 support channels for urgent enquiries

For formal complaints, please submit full details including your account number, date and time of the incident, and a clear description of the issue. stm88 is committed to investigating and responding to every complaint within 3–5 business days.

If you are not satisfied with the resolution offered by our support team, you have the right to refer the matter to a recognised independent dispute resolution body, in accordance with the terms of this agreement.

Our Commitment: stm88 places player satisfaction and trust above all else. Every complaint received will be handled transparently, fairly, and professionally without discrimination.

Join stm88 Today

Register Your STM88 Account and Enjoy a Safe and Fair Gaming Experience

Now that you understand our Terms and Conditions, you're ready to enjoy everything STM88 has to offer — quality games, fast withdrawals, and 24/7 support — all in a safe and trusted environment.

Minimum deposit RM 10 Withdrawals Within 15 Minutes 256-bit SSL Encryption 24/7 Support
Bahasa Melayu